New Scam (TIKTOK delivery)

Posted by promacnyc on July 10, 2025 in Mac, News, Scams, Tips |

“We’ve got your Tiktok parcel” I’m just posting this in case you got an email indicating you got a “delivery” from something you “ordered” from TikTok. This email came from a company called EVRI, based in UK Here’s what the email I got looked like so you can see the wording: We sent you this […]

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How do I stop Apple Pages from completing words or sentences as I type (predictive text, AI, How to Turn This Off)

Posted by promacnyc on May 17, 2025 in Fix, How-To, Mac, Tips |

A client of mine noticed recently that as he was typing in Apple’s PAGES program, that it would start to finish the word or phrase as he was typing it (this text is in light grey). It was suggesting or predicting what he was going to type. He found it annoying and disconcerting. This is […]

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HOW TO NOT GET SCAMMED (Phishing Email Attachment from “Geek Squad”)

Posted by jadmin on April 17, 2024 in How-To, Mac, News, Scams, Tips |

How do you not get scammed? You have to have your antenna up at all times. For example: This is a typical Phishing attempt, an email you get which has an attachment. This is one I actually got which I am showing so if you see something like this, you are aware of it and […]

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Why everyone needs to own a wired mouse

Posted by jadmin on June 14, 2021 in Fix, Hardware, How-To, Mac, software, Tips |

Why do I suggest that everyone keep a wired USB mouse in a drawer “for emergencies”? The answer is simple. Once in a blue moon it can save you a lot of time trying to get your wireless mouse working when that goes wonky. I consider having a wired USB mouse a necessity.  I recommend […]

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RE: “Important policy changes for Google Account storage” (Do Some Cleanup Help)

Posted by jadmin on December 10, 2020 in Fix, How-To, Maintenance, Tips |

If you have a Google / Gmail account you probably got this message recently to Dear Google User regarding “Important policy changes for Google Account storage”. Google is changing some policies about storage. We are writing to let you know that we recently announced new storage policies for GoogleAccounts using Gmail, Google Drive (including Google Docs, […]

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Microsoft Office on Apple M1 Macs

Posted by jadmin on December 8, 2020 in Hardware, How-To, IOS, M1, Mac, Tips |

I had a client recently who bought a new M1 Macbook Pro. He needed some help because he said his MS Office / Word application running on his M1 and Big Sur would not authenticate. I screen shared with him and we tried to uninstall and reinstall MS Office and still would not authenticate. Office […]

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HP Printer “Malware” Pop Up (MacOS Catalina)

Posted by jadmin on October 28, 2020 in Catalina, Fix, How-To, Mac |

I had two clients who both came to me today separately with the exact same problem, they called me with news that a pop-up had suddenly appeared on their computer screen which said it found “malware”. This is the PopUp (below) which as you can see says: “HPDeviceMonitoring.framework” will damage your computer.         […]

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Safari 12 + Mojave : breaks useful extensions in Safari

Posted by promacnyc on October 4, 2018 in Mac, News, software, Software Updates |

  Safari 12 + Mojave : breaks useful extensions in Safari As detailed well in this article https://www.howtogeek.com/fyi/macos-mojave-will-break-a-bunch-of-safari-extensions/ Safari 12, which is part of Apple’s new OS Mojave and which I have just installed for some testing, has in my opinion a fairly major pitfall that will affect many users including I’m afraid your humble […]

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Safari – Amazon Video – Flash issue

Posted by promacnyc on September 15, 2018 in Fix, How-To, Mac, Streaming, Tips, TV/Video |

Safari + Amazon Video issue   I use Safari, Chrome and Firefox browsers. I would say though I use Safari most of the time as my main primary browser. Its got quite a few nice features, the prime one for me being  it’s“READER VIEW”  mode. I use this constantly to make the reading of online articles […]

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Fake Emails: Phishing campaign targets Google Docs, Drive users

Posted by promacnyc on March 17, 2014 in Tips |

I’ve been seeing this a few times now where I get an email with a Client’s name or someone I know with subject heading like: “”I’ve Shared A Document” or “Important Doc File”. The body of the email has a link to click on. It looks legit – BUT ITS NOT! DON’T CLICK ON IT. They are […]

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