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Fix for Java Web Plug-In problem with Mountain Lion

Posted by promacnyc on October 9, 2013 in Fix, How-To, Mac, Tips |

The verizon site I use to check my Verizon Voice Mail no longer seemed to work. I remembered I had done a Software Update about Java 7; afterwards I could no longer listen to my voice messages on my Verizon voice mail! Argh! I knew the Verizon site was always funky and barely worked. Safari never liked it, I had to use Chrome to listed to my voice messages. But now it was useless. People were leaving me messages and I cant get them! I tried 2 browsers (Safari and Chrome) and they both did the same thing: the Verizon site said my Java was out of date – it wasnt’ it was 7, the latest version. I tried their link to ‘update Java’ and the browsers gave a “are you sure?” type security message. Long story short, it still didn’t work. I googled around for an answer and finally found the solution. I had to

“Re-enable the Apple-provided Java SE 6 web plug-in and Web Start functionality.”

  I did what Apple said to do using Terminal to go back to Java 6 web plugin in Support Article (link below). http://support.apple.com/kb/HT5559?viewlocale=en_US

Java for OS X 2014-001: How to re-enable the Apple-provided Java SE 6 web plug-in and Web Start features

Learn how to re-enable the Apple-provided Java SE 6 Java SE 6 web plug-in and Web Start features in OS X Lion and later.

 

Voila! It worked Thankfully I could hear my Verizon voice messages again! This site tests Java functionality; It indicated my Java plug-in now working; you can test yours and see if working. https://java.com/en/download/testjava.jsp   Screen Shot 2013-10-09 at 10.44.47 AM  

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